Reports To: Board of Directors

Location: Mombasa/Nairobi

Employment Type: Full-time, Executive Level

About the Company

Our company is a fast-growing ports logistics and e-commerce services enterprise, providing integrated solutions for shipping, warehousing, customs clearance, and last-mile delivery. We are building a modern logistics ecosystem that leverages technology to connect port operations, freight movement, and digital trade efficiently across East Africa and global markets.

Key Responsibilities

1. Strategic Leadership

•  Develop and implement the company’s vision, mission, and long-term strategic plan aligned with regional trade and logistics trends.
•  Lead business model innovation, integrating shipping, port logistics, and e-commerce fulfillment into a unified service ecosystem.
•  Oversee corporate planning, risk management, and performance tracking against growth objectives.

2. Operations & Service Delivery

•  Supervise daily operations across port handling, warehousing, freight forwarding, customs brokerage, and last-mile delivery.
•  Ensure efficiency, compliance, and service quality within all operational frameworks.
•  Drive technology adoption—digital freight platforms, tracking systems, and online fulfillment portals.

3. Business Development & Partnerships

•  Build and manage strategic partnerships with shipping lines, port authorities, customs agencies, e-commerce platforms, and logistics service providers.
•  Identify new business opportunities, routes, and trade corridors within East Africa and globally.
•  Develop strong B2B and B2C service pipelines through integrated online platforms and alliances.

4. Financial Management

•  Oversee financial performance, profitability, and cash flow management.
•  Lead fundraising, capital structuring, and investor relations.
•  Drive cost optimization and pricing strategies to maintain competitive advantage.

5. People & Culture

•  Build and lead a high-performing management team, fostering a culture of accountability and innovation.
•  Oversee talent acquisition, leadership development, and staff performance management.
•  Promote operational excellence, health & safety, and ethical standards across all units.

6. Digital Transformation

•  Oversee development and adoption of the company’s e-commerce logistics platform, ensuring seamless customer experience and system integration.
•  Drive automation, analytics, and AI-driven logistics forecasting to enhance efficiency and visibility.

Qualifications & Experience

•  Bachelor’s degree in Maritime Studies, Logistics, Supply Chain Management, Business Administration, or related field.
•  Master’s degree (MBA or equivalent) is an added advantage.
•  Minimum 10 years’ senior leadership experience in shipping, ports logistics, or freight management, with at least 5 years in an executive management role.
•  Proven track record in e-commerce logistics, trade facilitation, or transport digitalization.
•  Strong understanding of port operations, customs clearance, multimodal transport, and trade regulations in East Africa.
•  Experience in managing cross-border logistics and technology-driven service models.

Key Competencies

•  Strategic thinker with commercial acumen.
•  Strong leadership, negotiation, and stakeholder management skills.
•  Excellent knowledge of digital logistics systems and supply chain technologies.
•  Financial literacy and data-driven decision-making.
•  Strong communication and international networking ability.
•  Ability to thrive in dynamic, fast-scaling environments.

Performance Indicators (KPIs)

•  Growth in revenue and market share in logistics and e-commerce segments.
•  Operational efficiency (turnaround time, cost reduction, and customer satisfaction).
•  Successful digital platform deployment and adoption.
•  Strategic partnerships and trade route expansions.
•  Employee engagement and organizational development.