Retention Officer – Corporate

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Jubilee Health Insurance is looking for a Retention Officer – Corporate. In this role, you’ll focus on retaining existing corporate clients within Jubilee Health Uganda, ensuring their satisfaction, and strengthening relationships.

Duty Station:

Kampala, Uganda

Job ref. No:

JHICU/QA/08/2025

Qualifications, Skills and Experience:

3+ years of client servicing experience in the insurance industry

A bachelor’s degree in business, marketing, or a related field

Strong negotiation and communication skills

A customer-centric mindset

Key Competencies and Skills

Strong interpersonal and relationship-building skills.

Excellent communication skills

Strong negotiation skills.

Analytical and problem-solving skills.

Ability to work independently and as part of a team.

Customer-centric mindset and a focus on delivering value to clients.

Ability to remain calm and professional in stressful situations.

Organizational skills

Relevant Experience

3 years of working experience in a client servicing role within the insurance industry

Bachelor’s degree in Business Administration, Marketing, Insurance, or a related field.

Professional qualifications in insurance (e.g., COP, ACM, or equivalent) will be an added advantage.

Minimum of 3 years’ experience in client retention, corporate account management, or relationship management within the insurance or financial services sector.

Demonstrated success in managing key corporate accounts and achieving retention targets.

Sound understanding of health insurance products, underwriting principles, and client servicing dynamics.

How to Apply:

If you have a customer-centric mindset, organizational skills, and a passion for turning partnerships into lasting success, this is your next career move. This role is all about building strong relationships and delivering value to our corporate clients.

Apply via

HR-JHICU@jubileeuganda.com

quoting the Job Reference Number (JJ/AD/10/2025) and Position.

Deadline: 28th October 2025