Japanese Restaurant Supervisor

Sokoni Africa Limited is seeking a dedicated and experienced Japanese Restaurant Supervisor to lead our team at our exquisite Japanese dining establishment. As a Supervisor, you will play a crucial role in ensuring smooth daily operations, maintaining high customer satisfaction, and promoting an authentic Japanese culinary experience.

Key Responsibilities

Oversee all aspects of restaurant operations, including front-of-house and back-of-house activities

Ensure the highest standards of food quality, presentation, and service are met

Supervise, train, and develop restaurant staff to enhance their skills and performance

Build a rapport with guests and manage customer feedback effectively

Assist in creating and implementing menu changes and promotions

Monitor inventory and maintain appropriate stock levels to meet customer demand

Prepare reports on restaurant performance, guest satisfaction, and staff efficiency

Requirements

Minimum of 3 years of experience in restaurant supervision, preferably in a Japanese cuisine environment

Degree in Hospitality Management or related field is an advantage

Proven leadership skills with the ability to motivate and manage a team

Exceptional customer service and communication skills

Familiarity with Japanese cuisine, dining customs, and culture

Ability to thrive in a busy environment and manage multiple tasks

Flexibility to work evenings, weekends, and holidays as required

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