Job role insights
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Date posted
22 December 2025
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Closing date
10 February 2026
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Hiring location
Uganda
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Quantity
1 person
Description
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DHL Uganda is hiring a Gateway Operation Agent to provide day-to-day administrative support for Gateway Operations activities at the Gateway location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments, in line with business strategy and objectives, corporate guidelines and policies.
Key responsibilities:
Provide day-to-day administrative support for Gateway Operations activities at the Gateway location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments in line with business strategy and objectives, corporate guidelines and policies
Under direct supervision provide day to day operational support for pick-up and delivery personnel and services
Undertake routine tasks and activities to ensure all material is picked up and delivered from/to all area accounts in accordance with corporate guidelines, customer expectations and government regulations
Under direct supervision provide support for efficient and safe handling and transportation of all customer materials
Follow and achieve compliance for import/export regulations, duties, and tariffs
Perform recurring tasks for on-time gathering and delivering of goods from warehouse or small sized port to large port
Support and interact primarily with colleagues of own team
Communicate information that requires little explanation or interpretation
Address task-related issues appropriately to maintain work relationships
Required Skills
Cargo Consolidation, Customs, Trade Compliance, Customs Regulations, Customs Declaration, Import Export, CRM, Classification, Bill of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, Workflow Automation, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback
Education Requirements
Minimum of bachelor’s degree in, procurement and logistics management, supply chain management, Warehouse or Estate management related courses.
Being a holder of a professional certificate in airport operation is an added advantage.
Minimum of 2 years’ related experience in similar role, in a related environment.
We are looking forward to your application
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