Gateway Operation Agent

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Job role insights

  • Date posted

    22 December 2025

  • Closing date

    10 February 2026

  • Hiring location

    Uganda

  • Quantity

    1 person

Description

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DHL Uganda is hiring a Gateway Operation Agent to provide day-to-day administrative support for Gateway Operations activities at the Gateway location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments, in line with business strategy and objectives, corporate guidelines and policies.

Key responsibilities:

Provide day-to-day administrative support for Gateway Operations activities at the Gateway location to ensure efficient and timely pick-up and delivery handling of customer materials and shipments in line with business strategy and objectives, corporate guidelines and policies

Under direct supervision provide day to day operational support for pick-up and delivery personnel and services

Undertake routine tasks and activities to ensure all material is picked up and delivered from/to all area accounts in accordance with corporate guidelines, customer expectations and government regulations

Under direct supervision provide support for efficient and safe handling and transportation of all customer materials

Follow and achieve compliance for import/export regulations, duties, and tariffs

Perform recurring tasks for on-time gathering and delivering of goods from warehouse or small sized port to large port

Support and interact primarily with colleagues of own team

Communicate information that requires little explanation or interpretation

Address task-related issues appropriately to maintain work relationships

Required Skills

Cargo Consolidation, Customs, Trade Compliance, Customs Regulations, Customs Declaration, Import Export, CRM, Classification, Bill of Lading, Certificate Of Origin, Tracking, Third Party Logistics, Accuracy, Microsoft Excel, Data Entry, Continuous Improvement, Workflow Automation, DHL Business Knowledge, Business Processes, Stakeholder Management, Feedback

Education Requirements

Minimum of bachelor’s degree in, procurement and logistics management, supply chain management, Warehouse or Estate management related courses.

Being a holder of a professional certificate in airport operation is an added advantage.

Minimum of 2 years’ related experience in similar role, in a related environment.

We are looking forward to your application

CLICK HERE TO APPLY

Interested in this job?

50 days left to apply

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