Client Relationship Officer

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Prudential is hiring a Client Relationship Officer responsible for interacting with targeted virtual communities and network users by generating and executing our social media strategy that will promote brand awareness and customer engagement. The successful candidate should be able to gradually achieve better customer engagement, website traffic, and revenue strategic exploitation of all aspects of the communication channels.

Reporting to the Contact Experience Manager of PAUL

Core Competences Required:

University degree in Business Administration, or equivalent from a recognised University

Customer centric

Computer Proficiency.

Analytical and problem solving skills.

Enthusiastic, upbeat personality, mature, professional demeanour

Commitment to quality, customer service and high performance

Flexibility and ability to handle stress

Ability to prioritise tasks and activities

Excellent communication skills: Solid writing, editing and presentation skills with a strong sense of who the segment audience is and how to meet their needs.

Excellent time-management and organizational skills: Ability to manage time and prioritize multiple competing tasks and organize them, meet deadlines, and achieve goals.

Ability to think on their feet: Ability to confidently make the right decision at the spur of the moment.

Ability to work well with others: Not only will the candidate be required to interact with customers, but they may be required to meet with other departments to synchronize their efforts and resolve common issues.

Positive attitude, attention to detail and customer oriented with good multitasking and organisational ability

Enthusiastic, upbeat personality; mature, professional demeanour

Commitment to quality, customer service and high performance

Ability to successfully work in a high activity, fast paced environment

Ability to proactively network with colleagues in the industry

Ability to work extra hours to meet business needs

To apply:

Please send your CV and academic documents to

hr@prudential.ug

by 24th November 2025.

Note: Only shortlisted candidates will be contacted.