Banking Assistant

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Bank of India Uganda is hiring a Banking Assistant to provide banking assistance to bank customers in handling their transfers, deposits and payments

Key Duties and Responsibilities:

Provide banking assistance to bank customers in handling their transfers, deposits and payments.

Assist and support bank administration in its operational issues.

Account opening – ensuring that accounts are opened in the shortest time possible

Prepare cheque book requests and scanning of signatures

Process India remittances, inward and outward TTs/ RTGS transfers and update the relevant registers, customer account statements, handling customer balance inquiry

Handling clearing process at entry level

Balancing INR, SUNCR and SUNDEP office account balances.

Promote and cross-sell banking products and services to customers.

Identify and resolve customer needs and ensure quality services to customers. Directing the customers to the proper departments/ officials

Proper maintenance and upkeep of Bank’s records.

Build customer loyalty.

Ensure compliance of Bank’s KYC, AML policies and regulatory norms

Performing duties of Tellers in absence of other tellers

Any other duties and responsibilities assigned from time to time

Qualifications, Skills and Experience:

The ideal candidate will have the following:

Bachelor’s Degree in a Business related field from a recognized Institution.

Basic Knowledge in Computer is a must.

Experience

At least two (2) years working experience in Operations Department in Bank/Financial Institution

Ability to work in a busy environment

Behavioural Competences

Highly organized person, with ability to multitask with ease

Leadership skills

Integrity

Team player

Emotional intelligence skills

Highly organized person, with ability to multitask with ease

Technical competences

Sound knowledge of business management

Physical Demand Of The Job

The job requires long sitting hours AGE

Preferably below 40 years. However. Management reserves the right for determining the age criteria even Keeping in view the experience qualifications

How to Apply:

All suitable candidates should submit their applications along with their CVs in person to HR Department, Bank of India (U) Ltd, Head Office, Plot 37 Jinja Road next to National Water Offices, Kampala or email it to

boiul.uganda@bankofindia.co.in

and boiul.hr@bankofindia.co.in

Deadline: 9th November 2025

Note: The applicant must be willing to work at any branch of Bank of India (U) Ltd.