Assistant Relationship Manager – SME Forest mall Branch

Apply Now

KCB Bank is hiring an Assistant Relationship Manager – SME Forest mall Branch with the following responsibilities;

KEY RESPONSIBILITIES:

Create and Manage client relationships and accounts to minimize attrition.

Sourcing for new personal banking business opportunities in coordination with the sales team and other units.

Adherence to KYC and AML policies and procedures.

Cross sell bank products including assets, liability and electronic banking products.

Initiate personal loans applications and ensure good underwriting practices.

Prepare and submit relevant reports.

Managing personal banking portfolios and monitor daily branch budget for all accounts.

Sales calls and market intelligence gathering

Monitor overdrawn, inactive, dormant and zero balance accounts and initiate relevant reports.

Receive and solve or escalate both verbal and written customer complaints as well as update complaints register.

Any other duties that may be allocated from time to time.

Risk profiling of potential clients and ensure adherence to KYC and AML policies and procedures.

KNOWLEDGE, EXPERIENCE AND PERSONAL COMPETENCIES

A degree (Business and/or Finance related)

Good understanding of banking products, policies and procedures.

Sound knowledge of the KCB bank products and processes such as account opening and documentation.

Credit knowledge including understanding and interpretation of financial statements.

Understanding of behavior and application scoring systems and how to use relevant scoring software.

Understanding risk management principles, credit scoring principles and procedures.

Possession of fine underwriting skills and good understanding personal credit processes

Understanding of competitors and their products and services

The candidate should possess the following interpersonal competencies.

Organized, proactive, Innovative, reliable, empathetic, persuasive, good team player, decisive, result oriented, energetic, active, with integrity and culturally sensitive.

CLICK HERE TO SEE DETAILS AND APPLY