Job Summary:

Reporting to the Facility Administrator, the position holder will support the HR and administrative functions in all our facilities. The position holder will assist with day-to-day HR operations, office management, and administrative operations, and contribute to a safe, compliant, and patient-centered work environment.

Key Responsibilities:

Human Resources Management

·        Recruitment and onboarding of clinical and non-clinical employees, including credential verification and background checks.

·        Prepare HR documents such as employment contracts and new hire guides.

·        Maintain up-to-date and confidential personnel files in compliance with healthcare regulations and standards.

·        Track staff licenses, certifications, and training renewals; send reminders and ensure compliance.

·        Support the management of employee health, wellness, and staff welfare programs.

·        Handle leave tracking, shift scheduling support, and time attendance coordination.

·        Handle staff benefits administration in collaboration with the Facility Administrator and the Director.

·        Facilitate staff performance management by ensuring performance contracts are developed and signed, performance evaluations are completed, feedback collection is done, and performance review logistics are handled.

·        Coordinate the discipline management process and ensure compliance with the labor laws and company policies.

·        ·  Oversee Rota planning and management for efficient payroll management, locum management, and optimal leave liability.

·       ·  Maintain and update the locum pool and provide periodic reports as and when required.

·      ·    Maintain a filing system as per the approved requirements.

·       ·  Track and ensure the achievement of minimal learning hours for all employees.

·       ·  Update the Facility’s performance tracker and provide periodic reports as and when required.

·        Coordinate and support training and development programs.

·        Respond to employee queries and escalate issues when necessary.

·        Ensure compliance with Labor laws and internal policies.

·        Track and provide payroll inputs for payroll processing.

·        Maintain staff attendance records and ensure staff comply with the work schedules

·        Contribute to HR projects such as policy updates, surveys, and implementation.

Administrative and Clerical Support

·        Handle incoming and outgoing correspondence, including phone calls, emails, letters, and memos.

·         Manage office supplies and inventory and raise requisitions as required.

·        Schedule team meetings and manage the calendar of key activities and events for the company.

·        Coordinate logistics for hospital events, training sessions, or departmental meetings.

·        Facilitate servicing and repair of office equipment.

Academic and professional qualifications

·        A Diploma in Human Resources Management, Business Administration, or a related field, a Bachelor’s degree is an added advantage.

·        1–2 years of experience in an HR role (internship experience may be considered).

·        CHRP certification or proof of ongoing certification.

·        Must member of the Institute of Human Resource Management.

·        Good understanding of labor laws and HR best practices.

·        Excellent organizational and time-management skills.

·        Strong interpersonal and communication skills.

·        High level of confidentiality and professionalism.

·        Proficiency in MS Office (Word, Excel, PowerPoint).

·        Copy of national identification document(ID/Passport)