Job Summary
We are seeking a professional and energetic Receptionist with prior experience working in a gym or fitness facility. The ideal candidate will be the first point of contact for clients, responsible for front desk operations, customer service, and maintaining a welcoming environment.
- Minimum Qualification : Diploma
- Experience Level : Entry level
- Experience Length : 1 year
- Working Hours : Full Time
Job Description/Requirements
Key Responsibilities
- Greet and check in clients with professionalism and warmth
- Manage bookings, memberships, and client inquiries
- Handle phone calls, emails, and walk-in queries efficiently
- Maintain front desk cleanliness and organization
- Process payments and issue receipts
- Support gym staff with administrative tasks
- Monitor client traffic and assist with scheduling
- Ensure compliance with health and safety protocols
Qualifications & Experience
- Minimum 1 year experience as a receptionist in a gym or fitness center
- Strong communication and interpersonal skills
- Basic computer proficiency (MS Office, booking systems)
- Customer-focused with a positive attitude
- Ability to multitask and remain calm under pressure
- Fluent in English and Kiswahili
Preferred Attributes
- Familiarity with gym operations and membership systems
- Professional appearance and demeanor
- Punctual, reliable, and self-motivated
Important Safety Tips
- Do not make any payment without confirming with the BrighterMonday Customer Support Team.
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