Front Desk Officer

JOB DETAILS: International University Of East Africa is hiring a Front Desk Officer that will welcome prospective students and visitors, provide information, coordinate campus tours, and ensure every visitor has a positive first impression of our university. KEY RESPONSIBILITIES: Welcome and assist walk-in prospective students and visitors Provide information about programs, admissions, and campus facilities Coordinate campus tours and connect visitors with appropriate departments Register visitor information and capture leads in CRM Answer phone calls and direct them to appropriate departments Maintain a clean, organized, and welcoming reception area Distribute brochures and promotional materials Handle basic inquiries and escalate complex ones