JOB TITLE :HARDWARE SALES EXECUTIVE/CASHIER

NATURE OF JOB: FULL TIME

INDUSTRY:CONSTRUCTION / BUILDING MATERIALS

SALARY:KSHS.25,000

JOB LOCATION:KAHAWA WEST

DUTIES AND RESPONSIBILITIES

• Greet and assist customers professionally.
• Understand customer requirements and recommend suitable construction tools and materials.
• Upsell and cross-sell products to maximize sales opportunities.
• Respond to customer inquiries and resolve complaints promptly.
• Operate the cashier system efficiently, handling cash, mobile payments, and POS transactions.
• Issue receipts, process returns, and maintain accurate financial records.
• Ensure proper balancing of the cash register at the end of each shift.
• Monitor stock levels and report low inventory or discrepancies.
• Assist in receiving, storing, and organizing hardware materials.
• Maintain a clean and organized store layout to enhance customer experience.
• Maintain up-to-date knowledge of construction materials, tools, and hardware products.
• Provide technical advice and demonstrations to customers where necessary.
• Assist in training junior staff or new team members on product knowledge.
• Maintain daily sales records and generate reports for management.
• Use basic computer applications for inventory management, invoicing, and communication.
• Assist management in preparing periodic sales and performance reports.
• Ensure adherence to company policies and standard operating procedures.
• Follow safety protocols in handling tools, equipment, and materials.
• Promote a safe working environment for staff and customers.

KEY REQUIREMENT SKILLS AND QUALIFICATION

• Degree or Diploma in any field
• Minimum 2 years of experience working in a construction hardware environment.
• Strong knowledge of construction tools, materials, and hardware products.
• Basic computer skills (MS Office, POS systems, inventory software)