Position: Field Operations Associate – Driver & Vehicle Management

Location: On-ground / Field

Hours: Full-time, flexible (includes night shifts)

Key Responsibilities

1. Driver Recruitment & Management

• Recruit drivers who need vehicles to operate in online ride-hailing platforms (Uber, Bolt, etc.)
• Track daily driver logins, performance, and availability
• Follow up on and collect daily driver payments
• Ensure drivers comply with company policies and platform rules
  2. Vehicle Monitoring & Inspection
  
• Conduct scheduled vehicle inspections and document conditions
• Track vehicle usage, roadworthiness, and maintenance needs
• Monitor driver behavior and report any issues
  3. Operational Tracking & Reporting
• Use in-house and external systems to record drivers’ activities
• Monitor driver and vehicle performance in real time
• Prepare and share daily activity plans and end-of-day reports
• Support management in handling escalations and operational challenges
  4. Garage & Repair Oversight
• Visit garages to oversee vehicle repair or maintenance work
• Follow up on repair progress and ensure timely completion
• Maintain records of all repair activities and vehicle downtime

Requirements:

• Willingness to work flexible hours, including night shifts
• Strong communication and interpersonal skills
• Ability to work independently in field environments
• Basic understanding of Uber/Bolt operations is an advantage
• Comfortable using mobile apps, digital tools, and reporting systems
• High level of discipline, reliability, and willingness to learn
• Strong attention to detail and ability to follow procedures