Associate Business Analyst

JOB DETAILS:

About Us

KCB Group is registered as a non-operating holding company which started operations as a licensed banking institution with effect from January 1, 2016. The holding company oversees KCB Kenya – incorporated with effect from January 1, 2016 – and all KCB’s regional units in Uganda, Tanzania, Rwanda, Burundi, Ethiopia and South Sudan. It also owns KCB Insurance Agency, KCB Capital, KCB Foundation, National Bank of Kenya, and all associated companies. The holding company was set up to among other things to enhance the Group’s capacity to access unrestricted capital and also enable investment in new ventures outside banking regulations, achieve operational and strategic autonomy for the Group’s operating entities and enhance corporate governance across the Group and oversight in the management of subsidiaries. Related documentation: Group Name Change, Name Change Certificate, KCB Advise on Non-Operating Holding Company, KCB Group Structure, Kenya Gazette Notice.

KEY RESPONSIBILITIES:

• Assist in compiling retail performance dashboards and reports for internal stakeholders.
• Track key Retail KPIs including product uptake, customer trends, and staff productivity.
• Conduct preliminary data cleaning, aggregation, and validation to support business analysis.
• Prepare standard portfolio and performance reports across retail branches.
• Maintain historical databases and support periodic trend analysis.
• Collaborate with the Retail Business Analyst in preparing materials for business review meetings.
• Generate branch-level scorecards and track performance against targets.
• Support data-driven reviews of retail strategic initiatives.
• Support in the implementation and closure of the Revenue Assurance Plan.
• Respond to retail business information requests from internal stakeholders.