Mobile Money Product Manager

The Mobile Money Product Manager is responsible for designing, developing, and managing mobile financial services aimed at expanding access to banking and payment solutions across African markets. This role involves working closely with engineering teams, marketing, regulatory bodies, and distribution partners to launch innovative, user-friendly products such as mobile wallets, payment gateways, and microloans. The manager ensures products meet the unique needs of diverse customer segments, including unbanked and underbanked populations.

In a continent where mobile phone penetration is high but traditional banking infrastructure is limited, this position is pivotal in driving financial inclusion and economic empowerment. The role requires a deep understanding of local financial ecosystems, customer behaviors, and regulatory environments. The product manager also monitors market trends and competitor activities to keep offerings competitive and relevant.

Responsibilities:

• Lead the end-to-end development and lifecycle management of mobile money products.
• Collaborate with cross-functional teams to deliver seamless user experiences.
• Analyze customer data and feedback to refine product features and usability.
• Ensure compliance with regional financial regulations and security standards.
• Develop partnerships with telecom operators, banks, and agent networks.
• Monitor market trends and innovate to capture emerging opportunities.

Qualifications

• Bachelor’s degree in Business, Finance, IT, or related field; MBA is a plus.
• 3+ years of product management experience in fintech or mobile money.
• Strong knowledge of African mobile money markets and regulatory frameworks.
• Excellent analytical, communication, and project management skills.
• Experience working with agile development teams and digital platforms.

Success Traits

• Customer-centric and innovative thinker
• Strategic and data-driven decision maker
• Collaborative leader and excellent communicator
• Passionate about financial inclusion and technology